Manage your biBerk policies easily online.
As a business owner, you know that time is a valuable commodity. We simplify the managing of your policies so you can focus on what you do best.
Get Helpful Resources from biBerk
In addition to our helpful customer service, we want you to have other ways to receive timely answers to your most pressing questions. That's why we’ve created a comprehensive library of resources, including articles for small business owners, educational flyers, and safety videos.
Policyholders Frequently Asked Questions
Our insurance experts are always happy to assist you, but below are answers to some of the questions we're asked most frequently by policyholders.
It’s easy to get a Certificate of Insurance (COI) on our website. Select Get Certificate at the top of this page, enter your policy number and the phone number associated with the policy, select Continue to complete the form and receive an emailed COI within minutes.
You can get Certificates of Insurance (COIs) on our website. Select Get Certificate at the top of this page, enter your policy number and the phone number associated with the policy, select Continue to complete the form and receive an emailed COI within minutes. If you need to put the name of an additional insured on a COI, we’re happy to take care of that for you. Contact us at 1-844-472-0967.
Downloading your insurance policy documents is easy, and you can do so in one of two ways. Click the View Policy Documents button in the email we sent you when you bought your policy, or visit biBerk.com/policyholders/declaration. Then, log in using your policy number and the phone number associated with the policy, and follow the directions to download your policy documents.
The first few pages of your policy are called “declaration pages.” They provide a summary of the coverages and limits on the policy.
Our licensed insurance experts are happy to make changes to your policy. Just call 1-844-472-0967.
Our policies have one-year terms.
If you're enrolled in Autopay, your policy will automatically renew at the end of your coverage period, provided your payment is successful. Visit the Autopay login page to enroll in Autopay or update your automatic payment method.
If you're not enrolled in Autopay and your policy is eligible for renewal, you'll receive a billing notice 30, 60 or 90 days in advance of the new policy’s effective date. You must make the required down payment in advance of the renewal policy’s effective date.
If you cancel your coverage after a policy has been in effect for one day or more, a portion of your down payment (amount varies by state) may be non-refundable. It's used to cover our costs for issuing the policy.
Also, you will be charged an additional Cancellation Fee to cover our administrative costs. This Cancellation Fee is calculated as follows: We multiply the amount of premium you have not paid prior to cancellation by a factor no higher than 10% of the unpaid premium. For example, if a policy premium is $3,600 annually, and you cancel after two months—meaning there is $3,000 of unpaid premium—you may be required to pay a Cancellation Fee of up to $300.
When you call to cancel a policy, we'll email you a cancellation form that you must complete to cancel your coverage. Keep in mind that with certain types of insurance (Workers' Compensation, for example), in some states, you must show proof of new coverage in order to cancel an existing policy.
It’s easy to report a claim online. Simply visit our Claims page to get started.
You must cancel your policies over the phone. Please call 1-844-472-0967 to start the cancellation process.
Be aware that this process varies based on your coverage and laws in states where you have coverage, such as legally required audits. You may be required by your state to provide proof of new coverage before canceling a biBerk policy.
