is the website where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through will be underwritten by ("BHDIC"), which is an AM Best rated A++ insurer.
BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at are focused on helping small business owners quickly and easily buy affordable insurance directly through the internet from a financially strong insurance company they can trust. We are always looking for ways to improve so if you have any suggestions, please email us here at CustomerService@biBERK.com.
Your policy is backed by a strong, financially secure company you can trust!
You buy insurance for your business to protect it against financial loss. Therefore you should be confident that the company providing your insurance will meet your needs when they arise. The insurance you purchase at is issued by an insurer member of the Berkshire Hathaway Group of insurance companies, one of the very best capitalized and respected insurance groups in the world. You can be extremely confident in the commitments that our business makes to your business.
We aim to provide a positive customer experience.
Once you have gone to and purchased a policy, we know our work is not done. Now that you are part of the Berkshire Hathaway family, we recognize that our work has, in fact, just begun – making sure you receive timely, reliable service!
We measure our success by the satisfaction of our customers. Every time a policy is renewed, we know we have done well. For that reason, we feature:
- The ability to generate your own Certificates of Insurance (for Workers’ Compensation) and other needed Documents (often the difference in bidding on jobs on a tight schedule in certain industries).
- A range of cash-flow friendly payment options.
- An easy payment process.
- A secure online way of getting answers to questions about your policy, claims resources, and more.
- A professional Customer Service Team able to offer one-on-one assistance. . . . and much more.
These examples are just a few of the ways in which we aim to serve you throughout your policy. . . so you’ll renew with us year after year!
We promise to make the handling of your claims a top priority.
We understand you purchase insurance because of the real possibility of a loss. If that happens, you want to be sure you have the resources (financial and otherwise) needed to experience a full recovery as quickly as possible. When you need us, you want us to be available and to have the experience and expertise to deal effectively with the situation. Our toll-free number connects you to us fast and allows us to begin working on the claim right away. During that initial call, you’ll find that:
- Providing any needed medical care is always our first priority, and we have access to a national network of preferred health care providers to expedite that process as well as nurses on hand to help develop a sound treatment plan.
- Securing evidence is important before the opportunity is lost, so we’ll remind you to collect the contact information of any witnesses and perhaps take photos of the scene.
- Protecting any damaged property against further damage is also critical, and we can provide some basic tips on steps you can take before our adjusters arrive on the scene (for Business Owner’s Policies).
We pride ourselves on our high standards of customer service throughout the course of the claim from first report to final resolution . . . and we recognize that frequent communication among all parties is essential to a good outcome.